Clear answers about Reffed.
What does Reffed actually measure?
Reffed inspects website-readiness signals such as crawler instructions, metadata, structured data, headings, content clarity and related page evidence. The score is a readiness benchmark for the inspected site.
Does Reffed query six AI engines live?
No. The standard audit produces six engine-oriented readiness heuristics from website evidence. They are not six live rankings. A result is labeled LIVE only when a provider API request actually succeeds and the response can be tied to a model, surface and timestamp.
What is the difference between READINESS, ESTIMATED and LIVE?
READINESS is calculated from observed website evidence. ESTIMATED is model-generated inference based on that evidence. LIVE is an observed provider response from a successful API request. The public methodology explains the boundary in detail.
What does Reffed Watch include?
Watch reruns the website-readiness audit weekly, stores report history, gives you prioritized recommendations, emails the latest change and provides a secure Stripe billing portal. It is $59/month or $590/year.
When does the first Watch audit run?
Your first check starts once your payment is confirmed. If it cannot finish the first time, Reffed tries again automatically.
How do I manage or cancel Watch?
Use the Watch management page. Billing-portal access is verified by email and uses an expiring signed link.
What happens if a payment fails, or I cancel?
If a renewal payment fails, your saved report history is still shown, read-only, and the management page lets you update your card or cancel. Weekly checks run only while your subscription is active. The Terms include a 14-day money-back guarantee.
How do I contact support?
Email support@reffed.ai or use the contact form. If a check or a connection is not working, the help page lists the messages Reffed shows and what each one means. For billing questions, include the email you used at checkout.
Does Reffed guarantee citations, rankings or revenue?
No. Readiness is only one input. Authority, third-party evidence, retrieval systems and model behavior also influence AI answers. Reffed does not promise a citation or traffic outcome.
Do I need to unblock training crawlers?
No blanket rule applies. Training controls and search/user-fetch crawlers serve different roles. Reffed does not penalize a training opt-out as if it were proof of search invisibility.
Do I need llms.txt?
No. Reffed can detect it as an experimental optional file, but it does not add points to the readiness score and should not be treated as a requirement for AI-search inclusion.
Is Watch+Fix available?
Watch+Fix is a beta for WordPress websites. Reffed prepares supported fixes, you approve each one, and you can undo any change. It is $99 a month or $990 a year. Watching your website works with any public site.
What happened to paid Academy enrollment?
New paid enrollment is retired. Existing learners retain their access. The main Reffed product path is now the free readiness audit and Reffed Watch.
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