TERMS OF SERVICE

Terms of Service

Last updated: October 7, 2026 · Effective: May 11, 2026

These Terms of Service ("Terms") govern your access to and use of Reffed ("the Service"), a product operated by PromptlessPress Technologies Inc. ("Reffed," "we," "us," "our"), based in Vancouver, BC, Canada.

By subscribing to or using the Service, you agree to these Terms. If you don't agree, don't use the Service.

1. The service

Reffed is a software-as-a-service platform that audits websites for AI search visibility and traditional SEO factors and emails you the results. A free audit is sent to the email address you enter, together with a link to the report.

Paid plans include Watch, which re-checks your site every week and emails you a report, with a secure dashboard link. Watch + Fix is a limited WordPress beta: you connect your WordPress site and approve each change before it is applied. AI Visibility is experimental and is not currently available. You may optionally connect Google Search Console (read-only) to add search data to your reports.

The Service is offered on a monthly or annual subscription basis. Specific features available depend on the plan you select. We may add, modify, or discontinue features over time; we'll provide reasonable notice for material changes.

2. Access requirements

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to subscribe.
  • You must provide an accurate, current email address and website URL.
  • Reffed has no passwords or user accounts. You access your dashboard and billing through secure links we email to the address you used. Keep those emails private; anyone who has a link can use it until it expires.
  • You're responsible for activity that happens through links sent to your email address.
  • One subscription per person or organization. Don't share access links, and don't resell access without our written permission.

3. Subscription, billing, and cancellation

Billing

  • Subscriptions are billed monthly or annually in advance, based on the plan you select.
  • All prices are in USD unless stated otherwise. Applicable taxes may be added based on your location.
  • We use Stripe for payment processing. By providing payment info, you authorize us (via Stripe) to charge your payment method on a recurring basis.
  • If a payment fails, we may pause your weekly checks until payment is resolved.

14-day money-back guarantee

If you're not satisfied with the Service, email support@reffed.ai within 14 days of your initial subscription and we'll refund your most recent payment in full. After 14 days, payments are non-refundable except where required by law.

Cancellation

  • You may cancel at any time through the billing portal, which we email you a secure link to open. You retain access until the end of your current billing period.
  • Any improvements Reffed has made to your website remain on your site after cancellation. You own those changes.
  • Cancelling does not automatically delete your data. To have your data deleted, email support@reffed.ai and we will handle the request. See our Privacy Policy.

Price changes

We may adjust pricing for new customers at any time. Existing customers are protected from price increases for as long as their subscription remains active and uninterrupted. If we ever need to raise prices for existing customers, we'll provide at least 60 days' notice and you'll have the option to cancel before the change takes effect.

4. Your website & content

You retain ownership

You own your website, your content, and all improvements Reffed makes to your site. We claim no ownership of your content, your audit data, or anything we deploy on your behalf.

License to operate the Service

You grant us a limited, revocable, worldwide, royalty-free license to access, analyze, modify, and store content from your connected website solely for the purpose of providing the Service. This license ends when your subscription ends.

Content responsibility

  • You're responsible for ensuring you have the right to publish, modify, and distribute your website content.
  • You're responsible for reviewing any change before you approve it. Watch + Fix applies a change to your WordPress site only after you approve it.
  • You must not use Reffed to publish content that is illegal, defamatory, infringing on others' rights, deceptive, or harmful.

5. AI-generated content

Reffed uses AI to write audit reports and recommendations. By using the Service, you understand and agree that:

  • AI-written reports and recommendations may contain errors or factual inaccuracies. You're responsible for reviewing them, and for reviewing any change before you approve it.
  • Reffed makes no warranty that any recommendation or change will rank in search engines or be cited by AI engines. No SEO tool can guarantee specific outcomes.
  • Once a change is applied to your site, you remain the publisher and are responsible for your site.

6. Acceptable use

You may not:

  • Use the Service to violate any law or regulation
  • Reverse-engineer, decompile, or attempt to extract source code from the Service
  • Resell or sublicense the Service without our written permission
  • Use the Service to spam, send unsolicited communications, or attempt to manipulate search engines via deceptive techniques (cloaking, hidden text, etc.)
  • Submit websites you don't own or operate for paid Service activities (auditing other people's sites with the free audit tool is fine)
  • Attempt to gain unauthorized access to Reffed's systems or other customers' data
  • Use automated scrapers, bots, or scripts to access the Service beyond reasonable use

Violating these terms may result in immediate suspension or termination without refund.

7. Service availability & modifications

We aim for high availability but don't guarantee uninterrupted service. Planned maintenance, third-party outages, or unforeseen issues may cause brief disruptions. We don't offer service-level credits, but we do communicate about outages by email to subscribers when an outage affects them.

We may modify the Service at any time, including adding features, changing existing functionality, or discontinuing features. We'll provide reasonable notice for material changes affecting core functionality.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • The Service will meet your specific requirements
  • The Service will be error-free, uninterrupted, or secure
  • Any specific SEO ranking, AI citation, or traffic improvement will be achieved
  • Defects will be corrected on any specific schedule

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL REFFED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF WE'VE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions don't allow limitations of liability for consumer services. Where that's the case, the above limits apply to the maximum extent permitted.

10. Indemnification

You agree to indemnify and hold Reffed harmless from any claims, damages, or expenses arising from: (a) your use of the Service in violation of these Terms; (b) content you publish through the Service that infringes third-party rights or violates law; (c) your violation of any law or regulation.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately if:

  • You materially breach these Terms
  • Payment fails and isn't resolved
  • We're legally required to do so
  • Your use of the Service poses a security or legal risk

On termination, your access to the Service ends, your data is retained per our Privacy Policy, and any improvements made to your website remain yours.

12. Governing law & disputes

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict-of-law principles. Any disputes will be resolved in the courts of British Columbia, unless small-claims court is appropriate.

Before filing a lawsuit, you agree to first attempt to resolve disputes by emailing support@reffed.ai. We'll respond within 30 days. Many disputes can be resolved informally without litigation.

13. Changes to these terms

We may update these Terms periodically. Material changes will be communicated via email and posted on the site at least 30 days before taking effect. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

14. Miscellaneous

  • Entire agreement — these Terms, the Privacy Policy, and any plan-specific terms constitute the entire agreement between you and Reffed.
  • Severability — if any provision is found unenforceable, the rest remains in effect.
  • No waiver — our failure to enforce any provision doesn't waive our right to enforce it later.
  • Assignment — you may not assign this agreement without our consent. We may assign it in connection with a merger, acquisition, or sale of assets.

15. Contact

Questions about these Terms:

support@reffed.ai

PromptlessPress Technologies Inc.
Operating Reffed
Vancouver, BC, Canada